Contact & support
Answers to the common questions, and a way to reach us for everything else.
I can't sign in
Check your email for a verification link if you just registered — an unverified account can't sign in yet. If you've forgotten your password, use "Forgot password" on the login page.
How do I run live timing at my track?
Set up your venue and relay from the timing page — it walks through connecting your decoder step by step.
Where are the setup and maintenance guides?
Can I get a copy of my data?
Yes — your profile page has a CSV download for every dataset you've recorded: setups, runs, lap times, maintenance and inventory.
Still stuck?
Email us and we'll get back to you — include your account email and, if it's about a session, its scoreboard link.